Pima County Geographic Information Systems

Viewing Document Management System TIFF Images using WebXtender

Overview

TIFF (Tagged Image File Format) is a compressed format commonly used to store images of scanned documents. Scanned documents on this site are in TIFF format. Our site uses two systems for storing TIFF documents, a document management system and a file-based system.

• TIFF format documents stored in our document management system are viewed with software called WebXtender. See the "Installing" and "Getting Help" sections below for help installing the needed plugin or applet.

• The document management system software does not provide any support for viewing TIFF images that are stored in the file-based system outside of our document management system. For those images, see Viewing TIFF Images.

Installing the Document Management System Viewer

The Document Management System requires using the Internet Explorer browser on Windows. Macintosh and other systems (mobile, etc) are not supported.

If you don't have the Document Management System Viewer installed, you'll be prompted to install it automatically by simply by finding a document and picking a document page to display. While any document will work, you can follow these steps:

1. Review steps 2 and 3 below, then follow this Test Document Management System link as the first step.
2. Click on one of the dog-eared page icons on the left or double-click a displayed document record.
3. Watch for and follow prompts until the document page is displayed.

Getting Help with the Document Management System

• The Document Management System Applications page includes help for installing and using the WebXtender viewer as well as links to our document management system applications.